Last updated: 27th July 2026. These terms govern use of the Triptelligence website, web application and native app (together, the "Platform"), provided by EVOLVE Advice Ltd.
1. Acceptance of these terms
By registering for, accessing or using the Platform, whether via a browser or via the native app on iOS or Android, you agree to be bound by these Terms of Use. If you are registering on behalf of a school, Multi-Academy Trust, Local Authority or trip provider organisation, you confirm you have the authority to accept these terms on that organisation's behalf.
2. Who we are
Triptelligence is provided by EVOLVE Advice Ltd, a company registered in England and Wales (company number 10811635), registered office 21 Market Place, Long Buckby, Northamptonshire. In these terms, "we", "us" and "our" mean EVOLVE Advice Ltd.
3. The service
Triptelligence provides insights into school trips and co-curricular activity, drawing on data gathered via our app and supplied by our data partner eduFOCUS.
- School users, including Multi-Academy Trusts and Local Authorities, may access core Triptelligence insights free of charge.
- Trip provider organisations may subscribe to a paid Triptelligence dashboard, giving access to provider-level market and benchmarking data on a subscription basis.
We may change, add to, or withdraw features of the Platform at any time, and will give reasonable notice of any change that materially reduces the functionality available to paying subscribers.
4. Accounts
To use the Platform you must register for an account and provide accurate, current information. You are responsible for maintaining the confidentiality of your login details and for all activity that takes place under your account. You must notify us promptly if you suspect any unauthorised use of your account.
5. Provider subscriptions and fees
Access to the paid provider dashboard is subject to the fees, billing frequency and payment terms set out in your order confirmation or subscription agreement. Unless otherwise agreed in writing:
- Subscription fees are payable in advance and are non-refundable except where required by law.
- We may suspend access to the paid dashboard if payment is overdue, having given reasonable notice.
- Fees may be reviewed on renewal; we will give at least 30 days' notice of any increase.
6. Acceptable use
When using the Platform you must not:
- Use the Platform for any unlawful purpose or in a way that breaches any applicable law or regulation.
- Attempt to gain unauthorised access to the Platform, other users' accounts, or our systems.
- Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, underlying methodology, or benchmarking logic of the Platform, except to the limited extent this restriction cannot be excluded by law.
- Scrape, systematically extract, or export data from the Platform beyond the reporting and export functionality we provide.
- Use the Platform, or any data, insights, methodology or output obtained from it, to build, develop, operate or improve any product or service that competes with Triptelligence, whether directly or through a third party.
- Resell, sublicense or redistribute Triptelligence data or dashboard access to a third party without our written consent.
- Upload or submit data you do not have the right to share, or that is inaccurate or misleading.
We may suspend or terminate access for any account that breaches this section, and reserve the right to pursue any other remedy available to us where a breach of this section causes us loss.
7. Data submitted through the Platform
Where you submit survey responses or other data to Triptelligence, you confirm that you have the right to share that data with us and that, to your knowledge, it does not include pupil-identifiable information. How we handle personal data submitted through the Platform is set out in our Privacy Policy.
8. Intellectual property
The Platform, including its underlying software, design, aggregated insights, benchmarking methodology and branding, is owned by EVOLVE Advice Ltd or our licensors and is protected by intellectual property law. We grant you a limited, non-exclusive, non-transferable licence to access and use the Platform for your own internal purposes in line with these terms. This licence does not extend to any use of the Platform, or of any insights or data obtained from it, for the purpose of developing, operating or supporting a competing product or service. All other rights are reserved.
9. Third-party services
The Platform incorporates or relies on third-party services, including SmartSurvey and data supplied by eduFOCUS. We are not responsible for the availability or performance of third-party services outside our control, though we will use reasonable efforts to maintain continuity of the overall service.
10. Availability and disclaimers
We aim to keep the Platform available and operating correctly, but we do not guarantee uninterrupted or error-free access. The Platform, including any insights, benchmarking or market data it provides, is made available on an "as is" basis for general informational purposes, and should not be treated as the sole basis for any commercial or financial decision. To the fullest extent permitted by law, we exclude all implied warranties in relation to the Platform.
11. Limitation of liability
Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud, or for any other liability that cannot lawfully be limited or excluded. Subject to this, we shall not be liable for any indirect or consequential loss, or for any loss of profit, revenue or business opportunity, arising from your use of the Platform. Our total liability to any paying subscriber in respect of the Platform shall not exceed the fees paid by that subscriber in the 12 months preceding the claim.
12. Suspension and termination
We may suspend or terminate your access to the Platform if you breach these terms, if required to protect the security or integrity of the Platform, or on reasonable notice for operational reasons. Provider subscribers may cancel a paid subscription in accordance with the notice period set out in their subscription agreement. On termination, your right to access the Platform ends immediately, though provisions intended to survive termination, including intellectual property and liability provisions, will continue to apply.
13. Changes to these terms
We may update these terms from time to time to reflect changes to the Platform, our services, or the law. The date at the top of this document shows when it was last revised. Where changes materially affect paying subscribers, we will give reasonable notice before they take effect.
14. Governing law
These terms are governed by the law of England and Wales, and the courts of England and Wales shall have exclusive jurisdiction over any dispute arising from them.
15. Contact us
If you have any questions about these terms, please contact us at info@evolveadvice.co.uk.